Frenzy Decor in Saskatoon, SK Open now

Reviews about Frenzy Decor

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  2019-12-09, by Ruth Harder
  A very good friend of mine was treated by an extremely rude owner/operator of this store. My friend had purchased an item and returned it. She had paid $20.00 for the first item she had bought. The second item she had purchased was $60.00 (these prices are estimates) and the clerk had put the cost of the return towards the cost of the second item so she had given another $40.00 in vash to the clerk. Unfortunately she ended up returning the second item as well. The owner explained she does not give cash refunds but did in this circumstance. However she only gave my friend $40.00 back as she stated she only paid that amount for the second item. My friend tried to explain to her she had paid the full amount for the item between the first item return and the purchase of the second item. She wpuld not believe her and only gave her $40.00 back. My friend double checked with me as I have an extensive history in retail as a manager. I stated to my friend to call me when she went back to get the remaining $20.00 that was still owed to her. The owner of the store ended up calling security on my friend(who would not ever make a scene) even when another customer in the store agreed with my friend when the owner explained to her the problem. My friend did get her money back but again was treated very badly and spoken to very rudely. This owner I believe needs to apologise to my friend and needs to look at how she is treating her customers.